HCM4002 || Meeting the Needs of Service Users || Case Study||

 

 

HCM4002

 Meeting the Needs of Service Users  

Case Study

 

  

 

Date for Submission: Please refer to the timetable on ilearn

   (The submission portal on ilearn will close at 14:00 UK time on the date of submission)

 

 

 

 

 

Assignment Brief

 

As part of the formal assessment for the programme you are required to submit a Meeting the Needs of Service Users assignment. Please refer to your Student Handbook for full details of the programme assessment scheme and general information on preparing and submitting assignments.

 

 

Learning Outcomes:

 

After completing the module, you should be able to:

 

1. Assess care needs and formulate desirable and achievable goals and provide a rationale for the structures and systems which support practice
2. Explore own skills in assessment of needs, relating these to relevant theory
3. Reflect on individual role in the implementation of care to meet the needs of service users
4. Demonstrate the ability to communicate good practice to others

 

Professional Skills

 

Perform effectively within the professional environment. Work with a team, demonstrating interpersonal skills such as effective listening, negotiating, persuading and presentation. Be flexible and adaptable to changes within the professional environment.

 

Guidance

 

Your assignment should include: a title page containing your student number, the module name, the submission deadline and the exact word count of your submitted document; the appendices if relevant; and a reference list in AU Harvard system(s). You should address all the elements of the assignment task listed below. Please note that tutors will use the assessment criteria set out below in assessing your work.

 

You must not include your name in your submission because Arden University operates anonymous marking, which means that markers should not be aware of the identity of the student. However, please do not forget to include your STU number.

 

 

Please refer to the full word count policy which can be found in the Student Policies section here: Arden University | Regulatory Framework

 

Please note the following:

 

Students are required to indicate the exact word count on the title page of the assessment.

 

The word count includes everything in the main body of the assessment (including in text citations and references). The word count excludes numerical data in tables, figures, diagrams, footnotes, reference list and appendices. ALL other printed words ARE included in the word count.

 

Please note that exceeding the word count by over 10% will result in a 10-percentage point deduction.

Assignment Task

 

Component 1

This Competent is worth 50% of your overall grade.

 

Mrs E is married and lives in a bungalow with her husband. They have a daughter and a son who lives in the same town as them. They lost a daughter 10 years ago from breast cancer. The couple enjoy spending time gardening and going to their local pub. Mrs E sees her daughter usually once a month while their son assists them with shopping and housekeeping tasks. Mrs E’s husband suffers with arthritis and walks with the aid of a walking stick, he also wears a hearing aid. He has been diagnosed with dementia, overtime he deteriorates and begins to forget to put his hearing aid in and use his walking stick leading to accidents. Mrs E becomes his full time carer, to remind him to do things. Her son advises Mrs E that they should place Mr E into a care home to give him more support and offer him more care, however Mrs E insists that she wants to stay with her husband and look after him in their own home. She has always looked after him and their home and wants to carry on doing so. Soon after this Mrs E is diagnosed with vascular dementia when her son noticed her getting confused within her daily tasks, like placing shopping in the oven. Mrs E has glaucoma which requires her to place eye drops in her eyes every night and a heart condition which means she needs to take daily medication. Her son notices that she has not been doing this recently, as a result of this her general health has deteriorated. Out of concern for his parents their son rings social services and asks for an assessment to be completed on his parents. Mrs E needs both a carers’ assessment and a needs assessment, this can be combined into one assessment.

 

Department of health. Dementia. Available at: Case studies | Dementia (ripfa.org.uk)

 

This assignment will focus solely on Mrs E.

 

Online presentation

 

Prepare a 12 slide power point presentation outlining an integrated care plan based on Mrs E in this study. Consider Mrs E’s care needs, the assessment outcomes, achievable goals and who would be involved in her care plan. Give a justification for your choice of model, framework and tool used in forming this care plan. Students will be expected submit a their presentation slides and a transcript of this presentation.

 

(LO 1, 2, 4)

(100 Marks)

 

 

 

End of questions

Formative Feedback

 

You have the opportunity to submit a draft of your assignment and presentation to receive formative feedback.

 

The feedback is designed to help you develop areas of your work and it helps you develop your skills as an independent learner.

 

If you are a distance learning student, you should submit your work, by email, to your tutor, no later than 2 weeks before the actual submission deadline. If you are a blended learning student, your tutor will give you a deadline for formative feedback and further details.

 

Formative feedback will not be given to work submitted after the above date or the date specified by your tutor - if a blended learning student.

 

Referencing Guidance

 

You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the Arden University Harvard System.

 

The My Study Skills Area on iLearn contains useful resources relating to referencing.

 

Submission Guidance

 

Assignments submitted late will not be accepted and will be marked as a 0% fail.

 

Your assessment should be submitted as a single Word (MS Word) or PDF file. For more information please see the “Submitting an Assignment - Guide” document available on the A-Z key information on iLearn.

 

You must ensure that the submitted assignment is all your own work and that all sources used are correctly attributed. Penalties apply to assignments which show evidence of academic unfair practice. (See the Student Handbook which is available on the A-Z key information on iLearn.)

Assessment Criteria (Learning objectives covered - all)

Level 4 is the first stage on the student journey into undergraduate study. At Level 4 students will be developing their knowledge and understanding of the discipline and will be expected to demonstrate some of those skills and competences. Student are expected to express their ideas clearly and to structure and develop academic arguments in their work. Students will begin to apply the theory which underpins the subject and will start to explore how this relates to other areas of their learning and any ethical considerations as appropriate. Students will begin to develop self-awareness of their own academic and professional development.
Grade	Mark Bands	Generic Assessment Criteria
First (1)	80%+	Outstanding performance which demonstrates the ability to analyse the subject area and to confidently apply theory whilst showing awareness of any relevant ethical considerations. The work shows an excellent level of competence and confidence in managing appropriate sources and materials, initiative and excellent academic writing skills and professional skills (where appropriate). The work shows originality of thought.
	70- 79%	Excellent performance which demonstrates the ability to analyse the subject and apply theory whilst showing some awareness of any relevant ethical considerations. The work shows a high level of competence in managing sources and materials, initiative and very good academic writing skills and professional skills (where appropriate). The work shows originality of thought.
Upper second (2:1)	60- 69%	Very good performance which demonstrates the ability to analyse the subject and apply some theory. The work shows a good level of competence in managing sources and materials and some initiative. Academic writing skills are good and expression remains accurate overall. Good professional skills (where appropriate). The work shows some original thought.
Lower second (2:2)	50- 59%	A satisfactory to good performance which begins to analyse the subject and apply some underpinning theory. The work shows a sound level of competence in managing basic sources and materials. Academic writing skills are satisfactory and expression remains accurate overall although the piece may lack structure. Satisfactory professional skills (where appropriate). The work lacks some original thought.
Third (3)	40- 49%	Basic level of performance in which there are some omissions in understanding the subject, its underpinning theory and ethical considerations. The work shows a basic use of sources and materials. Academic writing skills are limited and there are some errors in expression and the work may lack structure overall. There are some difficulties in developing professional skills (where appropriate). The work lacks original thought and is largely imitative.
Marginal fail	30- 39%	Limited performance in which there are omissions in understanding the subject, its underpinning theory and ethical considerations. The work shows a limited use of sources and materials. Academic writing skills are weak and there are errors in expression and the work may lack structure overall. There are difficulties in developing professional skills (where appropriate). The work lacks original thought and is largely imitative.
	29% and below	A poor performance in which there are substantial gaps in knowledge and understanding, underpinning theory and ethical considerations. The work shows little evidence in the use of appropriate sources and materials. Academic writing skills are very weak and there are numerous errors in expression. The work lacks structure overall. Professional skills (where appropriate) are not developed. The work is imitative.

 

 

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