Introduction
In today’s global competitive environment, organizations thrive by leveraging their often complex supply chains to deliver value to customers. They must provide the right goods and services to the right customers, in the right quantity, at the right place and time, and at the right costs. Failure to do so can significantly impact the bottom line.
This course is designed to sharpen participants’ knowledge and skills in efficiently operating supply chains. By learning the basics, tools, techniques, challenges, risk factors, and solutions, participants can succeed in their supply chain operations. Real-life processes and procedures are described in this training program, allowing participants to easily gather knowledge and implement the training results in real-life operations. This course is structured so that participants can quickly engage in operating supply chains in real life, leaving the training room confident and truly benefited.
Objectives of this Training
- Explain the basic concepts of Supply Chain Management (SCM) and Logistics Management (LM).
- Provide foundational and advanced knowledge on tackling, resolving, and managing complex problems in supply chain management.
- Recognize the interrelationship of supply chain functions and understand how all parts of the supply chain work together.
- Help professionals involved in SCM minimize costs.
- Ensure products and services are supplied to the right places at the right time, satisfying customer needs.
Methodology
- Lecture & discussion
- PowerPoint presentations
- Peer learning
- Group work and presentations
- Experience sharing
- Role play
- Buzz and simulation games
- Case study exercises
- Video clips
Contents of Training
Day 01: Supply Chain Management Overview
Meaning of Supply Chain Management (SCM)
Meaning of Logistics Management
Contributors in Supply Chain
International Supply Chain Management
Global Supply Chain Management
Lean Supply Chain Management
Agile Supply Chain Management
Green Supply Chain Management
Supply Chain in Manufacturing Organizations
Supply Chain in Trading Organizations
Supply Chain Management Functions/Activities
Learning Check
SCM Cases, Exercises, Video, Game, Role Play
Supply Chain Planning
What is Supply Chain Planning
Demand Planning
Supply Planning
Planning as Supply Target (Quality, Cost, Time, Availability, Suppliers Services)
Planning as per Supply Chain Functions
Planning as per 9P+3R+3R Model
Types of Forecasting Methods
Methods of Forecasting Demand
Bullwhip Effect
MRP, MRP II
ERP
DRP
SCM Cases, Exercises, Video, Game, Role Play
Day 02: Supply Market, Supplier, Buyer, Culture & Cost Analysis in Supply Chain Management
Supply Market
Supplier and Supplier Country Analysis
Buyer and Buyer Country Analysis
Supplier Offer Analysis
Culture Analysis
Supply Chain Cost Analysis
Life Cycle Cost/ TCO Analysis
Pre-transactions, Transactions, and Post Transactions Cost in Supply Chain
Learning Check
SCM Cases, Exercises, Video, Game, Role Play
Negotiation Management
Meaning of Negotiation
Negotiation Skills in Purchasing
Negotiation with Suppliers
When to Negotiate with Suppliers
Negotiation Model (Linking to Marketing Mix) as per Supply Chain Planning
Determining Negotiable Zone
WIN-WIN vs WIN-LOSE Negotiation
Understanding the Culture of the Other Party
Persuasion Techniques in Negotiation
Qualities of Successful Negotiators
Learning Check
SCM Cases, Exercises, Video, Game, Role Play
Day 03: Contract Management
What is a Contract?
Requirements for a Valid Contract
How to Make a Good Contract
Drafting International Purchase Contracts
Drafting International Sales Contracts
ICC Contract Rule, UNICITRAL Contract Rule, UNIDROIT Contract Rule in Internal Purchase and Supply
Avoiding Contractual Default
Settling Disputes: Dispute Resolution Methods
Learning Check
SCM Cases, Exercises, Video, Game, Role Play
Procurement/Purchasing Management
Purchasing/Procurement Management
Procurement Model
Purchasing Areas
Fundamental Goals of Purchasing
Types of Purchases
Types of Items
Kraljic’s Matrix (Supply Positioning Model) in Buying Situations
Local Procurement/Purchasing Procedure
International Procurement/Purchasing Procedure
H.S Code (WCO Guideline), Incoterms (2010 Version) and Its Usages in International Procurement
Public/Government Procurement Procedure
Purchase Order
Determining and Specifying Requirements
Learning Check
SCM Cases, Exercises, Video, Game, Role Play
Day 04: Payment Management
Meaning of Payment
Principal Payment Methods
Payment by Irrevocable Letter of Credit and Its Process
Learning Check
Inventory Management
Inventory Management/Material Management
Stages of Inventory
Types of Inventory
Financial Implications of Holding Inventory
How Much Inventory to Hold (Pipeline Model)
Signs of Trouble in Inventory Management
Reasons for Keeping Inventory
Role of the Inventory Manager
Inventory Operations
Pareto 80/20 Rule
Supply Positioning Model: Approaches to Managing Stock
Inventory Categorization (ABC Analysis based on 80/20 Rule)
EOQ Model and Calculation of EOQ
Danger Level of Materials or Inventory Stock and Its Calculation
Re-order Level or Ordering Point and Its Calculation
Learning Check
Transportation Management
Meaning of Logistics
3PL Logistics
4PL Logistics
Reverse Logistics
Responsibilities of Logistics Manager
Transportation Management
Choosing the Most Appropriate Mode of Transport
Air Transportation and Its Documentation
Sea Transportation and Its Documentation
Road and Other Transportation and Its Documentation
Learning Check
Day 05: Warehouse Management
Warehousing
Factors Influencing Warehousing Design
WMS (Warehouse Management System)
Types of Warehouses
Warehousing Costing Method
Principles of Efficient Material Handling in the Warehouse
Main Goals of Warehouse Management Operation
Warehouse Efficiency and Inventory Health
Packaging
Packaging Instructions
Commonly Used Packaging Material
Learning Check
Distribution Management
Difference Between Channel Distribution and Physical Distribution
Storage at Depot (POD)
Storage to POS and Retail Distribution
Necessary Safety, Security, and Risk Management in POD (Point of Distribution) and POS (Point of Sales)
Reverse Logistics
Learning Check
Supply Chain Performance Management
SCM Cases, Exercises, Video, Game, Role Play
Wrap Up & Closing
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